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Frequently Asked Questions

Withdrawals

How can I request a withdrawal?

In order to request a withdrawal you must go to the settings menu, “Account”, “Withdraw” and enter the amount you wish to withdraw.

What requirements do I have to meet to make a withdrawal?

Have played at least 10 games.
Withdraw at least $10.
Have entered all the requested information correctly in the withdrawal form.

* Payment requested by withdrawal will be made in the same way in which it was deposited in the platform*.

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Can I transfer my funds to another person?

Real money transfers between player accounts are not allowed and are against our terms and conditions.

Does Bonus Cash get lost when requesting a withdrawal?

Yes, when you request a withdrawal, any Bonus Cash you have in your account will be lost.